We at Quell over the years have been approached by many different organisations within our sector of workplace violence, from panic alarms to different types of training aids, but a high degree of our clients know how cautious we have always been at putting the name of Quell against a certain product, a lot of…[Read More]
Dealing with Challenging Behaviour Training is now a priority….. This is something we at Quell have been discussing this year already as Dealing with Challenging Behaviour Training is now a priority for most organisations trying to prevent incidents of workplace violence. We have been actively working with organisations from the Public, Private and Community &…[Read More]
Safety Awareness Training The term ‘ Personal Safety Awareness Training ’ is another heading that recently appears to being put out there as another form of training, but realistically it is Personal Safety Training just with the word “Awareness” added. Personal Safety Training is a key area that any employer should…[Read More]
Recently when delivering a session on Lone Worker Training an attendee commented before I had even started my session that he did not need the training, as he had done the job for 20 years and all he needed to remember was if he got in a difficult situation was to have no witnesses! I…[Read More]
At the moment there are many pieces of new technology being touted as the newest way to keep ourselves safe. Whilst I agree that this new equipment is very useful and very practical I do at times get a little concerned that lots of organisations are buying this technology and equipment and seeing it as…[Read More]
Over the past few years not only have our services been requested to help reduce workplace violence by implementing new procedures or revise training delivery, but we have been inundated this year for us to speak at various forums on various subjects relating to violence in the workplace. Our experience in engaging with the audience…[Read More]
Lone Worker Training: Unacceptable Behaviour? Our Lone Worker Training has yet again, gained momentum at all levels. From training people responsible on the actions required through to the staff on how they are affected by procedures and policies, but more importantly how they can feel more confident when faced with unacceptable behaviour. So what…[Read More]
At Quell we have been asked if Aggressive Behaviour training for staff is beneficial, or is it just something to put on the training records when they are audited for a contract or have to prove competency. Aggressive Behaviour training is not just something which is thrown together at last moment, but is designed specifically…[Read More]
Personal Safety Training Why? Recently whilst carrying out training needs analysis within an organisation the above question was asked. The person asking the question did not ask it in a callous way or indeed mean any intent of questioning the training to be provided, but it was asked in the manner of why has it…[Read More]
Should I report if I am threatened after work? Every now and then I get a question that can make me pause and question myself to think “did I hear that right”. I was out and about recently training and doing a risk assessment on workplace violence for a particular company, when during this visit…[Read More]