Quell Training

Post categorized: Training

Conflict Management Training for the Housing Sector Quell has again delivered a well received workshop on Conflict Management for the Housing Sector, our experience and understanding of their needs has again proven to be successful as the feedback and interest in future workshops is evident.

Quell recently delivered training to Craigavon Child Contact Centre to staff and volunteers. The content and delivery of the training was second to none and very well received by all.

The Security Industry Authority have released a press release warning all new potential Door Supervisors of falling into the trap of being scammed.

Dealing with Difficult and Aggressive People Workshop: 20 September 2012   Quell delivered another open workshop which focused on “Dealing with Difficult and Aggressive People” in the Ramada Encore, Belfast, on the 20 September 2012. It was specifically designed to help all attendees find practical and realistic solutions when faced with different levels of aggression.

Bill Butler the Boss of the Security Industry Authority has warned about ignoring the subject of Physical Intervention Training, and the importance of recognising its importance in the licensed trade.

Security Guarding Courses are becoming more popular Our security guarding courses are more popular than ever these days as more and more people are realising that to work within the security industry you need to hold a recognised qualification.

Train the Trainer Course: Why Not Just Do a Short Course? Let’s face facts if you can do a course at a cheaper cost and also over a shorter time span, it would tempt you. However a word of warning should be attached to such courses, as you may go and pay for a course…[Read More]

Túath Housing is a Voluntary Housing Association with over 1,500 units in management throughout Ireland. We engaged Quell to provide CHALLENGING BEHAVIOUR TRAINING for staff working in our Housing, Customer Care and Development Departments.

Below is a blog written by Bill Fox on the changes and happenings within the Physical Intervention Training, and anyone with any questions should get in touch with us at Quell as we are one of the providers for the Physical Intervention Training in partnership with Maybo here in Northern Ireland and now also delivering…[Read More]

Knowing how to escort people from premises safely is important to door supervisors, who may have to deal with this type of situation as part of their role. Disengagement skills are also useful if, for example, a customer has grabbed hold of you.