Quell delivered specific training in personal safety and conflict management that was required for our Veterinary staff. Following a lengthy tendering process, Quell, came out far and above other available training companies. They delivered a flexible, professional and customer focused product. Feedback and evaluation from the Vets was very positive. They particularly enjoyed how the training was job relevant, practical and pitched at the correct level. They were impressed by the interest shown in their duties by Will and it was evident that his preparation and research for the training had been thorough.

Several DARD staff, including myself, have attained the Preparing to Teach in the Lifelong Learning Sector qualification with Quell. I was impressed with the way in Will and Hilary were methodical and efficient in their approach whilst being flexible and humorous. No matter the time of the day (or night) when support was required, they were always just a phone call or email away and assignments were promptly reviewed and returned.

I already had a background in training and admit that I was sceptical about what I would get out of the course! However Will and Hilary identified this and pushed me to attain a high standard. This stretched me, increased my knowledge and skills and left me feeling positive that the training would add value to my job.

DARD does not hesitate in recommending Quell.

Kathryn Clarke
Department of Agriculture and Rural Development
Business Development Branch