Dealing with Challenging Behaviour Training is now a priority…..
This is something we at Quell have been discussing this year already as Dealing with Challenging Behaviour Training is now a priority for most organisations trying to prevent incidents of workplace violence.
We have been actively working with organisations from the Public, Private and Community & Voluntary Sectors in dealing with challenging behaviour training to assist them in identifying clear, preventative measures which are also cost effective, and then designing with them realistic and beneficial training packages to help staff stay safe, but also managers in putting into place measures to help everyone know exactly what to do in the event of an incident.
Dealing with Challenging Behaviour Training is not something which should be ignored or put down to mandatory training. Over the past 10 years of being heavily involved in the prevention of workplace violence, we have found attitudes and behaviours have evolved and in some instances become more demanding and sometimes people’s expectations do outweigh their needs; this then results in having to deal with challenging behaviour for members of staff.
Before you think you don’t have to deal with people who show signs of challenging behaviour, or you already cover this type of training ask yourself the questions, “does it work and are you fully prepared if an incident arises?”, or “would you know what to say if you were challenged by authorities/investigation team to prove you did all that was necessary to protect your staff?”.
If you think Dealing with Challenging Behaviour Training is something that could help you reduce the risk towards you or your staff, please do not hesitate to contact us at Quell as we are always ready to help you prevent, deter and defuse incidents relating to workplace violence.
Blog by Will Holland