range of knowledge and
experience we hold.
Dublin City Council
Comhairle Cathrach Bhaile Átha Cliath
follow-up provided to management after the training was particularly useful."
Corporate Development Manager
Human Resource Unit
NI Courts & Tribunals Service
suit our business needs and I would be glad to recommend using
this training provider again.”
Head of Flagship Services
I would recommend the services of Quell.
the risks you or your staff face?
Coronavirus Disease (COVID-19)
In support of the government’s effort to both reduce and restrict the spreading of the coronavirus, we at Quell are taking all steps to help reduce the risks, therefore we have temporarily closed our offices and will be working from our homes. We are still striving to support our existing and new clients by actively using our virtual classroom training and we encourage you to contact us for more information.
Clients who wish to avail of our non-face to face courses, that still enable staff to keep their current skill levels and gain CPD internal certification, please visit our below links or contact us at Quell for more information.
- Virtual Classroom Training
- Lone Working Awareness
- Dealing with Difficult People / Incidents
- Reducing Conflict and Violence Risks (Covid 19 Edition)
- Safer Lone Working
- Conflict Management & Personal Safety
We at Quell take our staff and clients safety very seriously and will endeavour to provide a service to support all; therefore, our consultation services are still continuing and we as a team are evaluating the ongoing situation.
Finally, we hope everyone stays safe and look forward to getting back to training together in the near future.
What is Workplace Violence?
Workplace Violence is an overarching term relating to the areas of Management of Violence and Aggression, Conflict Management, Lone Working, Personal Safety and Dealing with various degrees of difficult people through to Physical Intervention which incorporates escorting & disengagement that has been both legally and medically risk assessed.
The more informed everyone is about what to do when faced with abuse, threats and possible assaults in the workplace, the more self-aware and confident everyone will be in dealing with the situation. With us, you’ll receive a workable and realistic training programme designed for both managers and staff, and also assistance with reviewing existing systems or implementing new policies and procedures to enable the organisation to operate safely and within the boundaries of legislation.
Why Choose Security Training with us?
We have worked within this Industry for many years and have seen the changes come thick and fast from the Security Industry Authority (SIA), and we also know that this will continue to be the trend for some considerable time in the future.
The experience we have grasped has enabled us to fully understand the degree of fears that can be associated with them, inclusive of the concerns many people have had within organisations trying to get to grips with the different roles required to operate legally, inclusive of individuals requiring the right qualification to gain employment. The requirements are clear and the licensing is strict, but our relationships with all awarding bodies and licensing authorities are strong which ensures we can always help you get the right qualification you need.
Click on the course below for more guidance or contact us at Quell
eLearning has arrived at Quell
We are now providing added value to our service by offering four unique packages that will undoubtedly suit many organisations.
What we are offering is a simple way to introduce effective and realistic training into your organisation that will not only suit your budget, but offers the flexibility of easy access and helps ensure best practice.
The e Learning does not replace practical sessions, but is a vital tool for the following:
- Induction of new staff
- Refresher training
- Temporary staff
- Added value when used along-side practical sessions
- Staff who have been assessed as low level
Packages address an array of identified risks from conflict, personal safety and the added value of a bolt on lone worker module to assist in delivering good practice.
eLearning is suitable for all sizes of companies and budgets. If you would like more information or to experience our new demo then please contact a team member at Quell.
These are only a selection of our vast client list portfolio:
I attended some training delivered by Quell on Conflict Management and resolution. I was initially sceptical about how well this would work in a virtual environment and the degree of engagement between participants and with the trainer that would be possible. However, Will, who delivered the training, did a great job in ensuring all participants […]
Virtual Classroom Training Prior to March 2020 we had been running regular events facilitated by Quell however COVID 19 restrictions very quickly put a halt to the face to face training for Personal Safety. Quell rapidly & proactively put a process in place to convert their program to an eLearning/ virtual platform via zoom. Initially, […]
This is me this morning with my favourite gadget the Streaming Deck that helps speed up my presentation delivery for today’s virtual classroom training or what I should say my partaking in a webinar for the first time in UAE to a large organisation of x300 staff on lone working from home. Wow … how […]
With all the current changes to how we deliver training, we are asked how are we able to continue to deliver our training that has always been very interactive. Well, it takes a lot of effort and equipment, plus with a large dose of enthusiasm. Here is me finishing another session this morning of lone […]
Will’s virtual classroom training was really well received by our staff and members, it was very well delivered as usual by Will, and whilst being virtual the level of participation made the session almost feel as if we were in a classroom together. This was another example of how we had to change things during […]
Quell Training delivered a series of Virtual Classroom Training (VCT) for the Irish Council for Social Housing during summer 2020 on the topics of lone working and challenging behaviour. Although the move from in-person training to virtual delivery was a big change for all involved, we found that Quell had put a huge amount of […]
The subject of Lone Working is sensitive on its own and also a difficult subject to deliver if you have not got either experience or knowledge of the subject, as many attendees can comment on the different risks they face and the issues they come across, however delivering the same subject via a Virtual Classroom […]
The question around when will face to face training for adults be back in full action is often asked of us. Then it is quickly followed up to the question of what do we think of the subject of Virtual Classroom Training? Our answer is quite simple, and we give it to everyone that asks […]
Over the past few weeks, we at Quell have been requested by many of our long term clients to review different ways of delivering training, and more importantly, ensuring that the message of staying safe is kept to the forefront. Many of our colleagues in other training companies have looked more at the eLearning side […]
The days of standing in front of a class and delivering training may be something that is put on hold for a while, and it is up to training companies to think of new and innovative ways to encourage participation, retention and more importantly to give high standards. The initial impression by many was to […]