Our Approach

All our services offer a tailored approach by clearly identifying your objectives derived from your personal or your organisation’s aims. We will then ensure that a clear line is met by our professional team.

All our courses are specifically directed towards your policies or procedures and workplace practice, to ensure the training is beneficial and worthwhile. Our training covers a range of subjects and can range from training managers through to staff.

An outline of our bespoke courses include:

  • Management and Prevention of Workplace Violence
  • Conflict Management Training
  • Lone Working Training
  • Personal Safety Training
  • Dealing with Difficult and Aggressive People Training
  • Dealing with Difficult Colleagues or Staff Training
  • Dealing with Telephone Aggression Training
  • Risk Assessing Workplace Violence or Lone Working

Maybo (City & Guilds Recognised) Conflict Management / Physical Intervention and BIIAB (Security Industry Authority) Security accredited courses:

Train the Trainer

  • Maybo License to Practice (MLP) Conflict Management Train the Trainer (5 Days)
  • Maybo License to Practice (MLP) Physical Intervention Train the Trainer –
  • Health/Education/Security/Safer work (5 Days)


  • BIIAB Level 2 Award in Security Guarding (3 Days – SIA Approved)
  • BIIAB Level 2 National Certificate for Door Supervisors (4 Days – SIA Approved)
  • BIIAB Level 2 Award in CCTV Operations (Public Space Surveillance) (3 Days – SIA Approved)
  • BIIAB Accredited Maybo Physical Intervention Programme (1 Day – SIA Approved)

Maybo Accredited Courses

  • Saferwork
  • Safercare
  • SaferHealthcare
  • SaferChildren
  • SaferOnline
  • Physical Intervention Courses directed towards all the above sectors
  • Physical Intervention Train the Trainer licensed courses
  • Conflict Management Train the Trainer licensed courses

Although training can easily be arranged or delivered by anyone, finding one specific solution that meets your overall objectives can be difficult. That is why we take the time and consideration to address all key areas to maximise the effectiveness of our training by following our 5 step approach:

1. Identify and assess
2. Planning and design
3. Development of policies and procedures
4. Training and Implementation
5. Guidance and support

Call Us:
02890 424362