Quell is pleased to have worked with Age NI in developing a specific course to meet their requirements in respect of Lone Working, and ensuring the safety of their Staff. We continue to develop our reputation in many sectors both here in Northern Ireland and the Republic of Ireland, and this has open up more opportunities for us…[Read More]
Do you need your Door Upskilling Done? Since the announcement from the Security Industry Authority (SIA) recently, that if you completed your Door Supervisors Course before June 2010, well then you may need to attend a Door Upskilling Course.
The SIA released a statement about withdrawing certificates from a centre that delivers SIA accredited qualifications and therefore stopping licence applications. to all those who have attended our workshops over they years should now realise that that is why we always put in strict measures to ensure incidents don’t happen like this one. Read more on the link below:…[Read More]
Dealing with Aggressive Customers Panorama recently did an insight into the world of Gambling within the UK, and apart from the excellent information around the subject of gambling addiction it did highlight the aggressive natures that can come with any addiction.
Security Courses for Door Supervisors (Physical Intervention) Over the past month due to the rumours that the Door Supervisors will need to re-license with a physical intervention qualification in Feb 2013 has sparked an uptake in our 1-day upskilling package.
Quell recently delivered training to staff within Land & Property Services. From the initial discussions with Quell until after the training was delivered, I was impressed with Quell’s attention to detail and their commitment to delivering what was required by LPS as the customer. The trainer Will Holland was excellent in his ability to adapt…[Read More]
Conflict Management Training for the Housing Sector Quell has again delivered a well received workshop on Conflict Management for the Housing Sector, our experience and understanding of their needs has again proven to be successful as the feedback and interest in future workshops is evident.
Quell recently delivered training to Craigavon Child Contact Centre to staff and volunteers. The content and delivery of the training was second to none and very well received by all.
The Security Industry Authority have released a press release warning all new potential Door Supervisors of falling into the trap of being scammed.
Dealing with Difficult and Aggressive People Workshop: 20 September 2012 Quell delivered another open workshop which focused on “Dealing with Difficult and Aggressive People” in the Ramada Encore, Belfast, on the 20 September 2012. It was specifically designed to help all attendees find practical and realistic solutions when faced with different levels of aggression.