Quell is pleased to have worked with Age NI in developing a specific course to meet their requirements in respect of Lone Working, and ensuring the safety of their Staff. We continue to develop our reputation in many sectors both here in Northern Ireland and the Republic of Ireland, and this has open up more opportunities for us…[Read More]
Dealing with Aggressive Customers Panorama recently did an insight into the world of Gambling within the UK, and apart from the excellent information around the subject of gambling addiction it did highlight the aggressive natures that can come with any addiction.
Dealing with Difficult and Aggressive People Courses in Dublin Quell recently delivered, in partnership with Irish Council for Social Housing, further courses for their members in Dealing with Difficult and Aggressive People in Dublin.
Conflict Management Training for the Housing Sector Quell has again delivered a well received workshop on Conflict Management for the Housing Sector, our experience and understanding of their needs has again proven to be successful as the feedback and interest in future workshops is evident.
Quell recently delivered training to Craigavon Child Contact Centre to staff and volunteers. The content and delivery of the training was second to none and very well received by all.
Dealing with Difficult and Aggressive People Workshop: 20 September 2012 Quell delivered another open workshop which focused on “Dealing with Difficult and Aggressive People” in the Ramada Encore, Belfast, on the 20 September 2012. It was specifically designed to help all attendees find practical and realistic solutions when faced with different levels of aggression.
Túath Housing is a Voluntary Housing Association with over 1,500 units in management throughout Ireland. We engaged Quell to provide CHALLENGING BEHAVIOUR TRAINING for staff working in our Housing, Customer Care and Development Departments.
A paranoid schizophrenic who stabbed a young carer to death had just days before been assessed as “of low risk to the public”, an inquest has heard.
A 22-year-old mental health worker was stabbed 39 times in a “frenzied” knife attack by a paranoid schizophrenic she visited in Newcastle, an inquest heard.