Virtual Classroom Training

Over the past few weeks, we at Quell have been requested by many of our long term clients to review different ways of delivering training, and more importantly, ensuring that the message of staying safe is kept to the forefront.

Many of our colleagues in other training companies have looked more at the eLearning side of training and this had caused our clients to claw away as they feel their staff are fed up with this approach. Then when it was suggested that Virtual Classroom Training could be introduced, there was the perception that it would be boring and non-interactive.

To be a good trainer you have to able to adapt and introduce new methods, and just because you are doing something new or indifferent to your normal routine does not mean you can’t experiment.

We at Quell look at the Virtual Training Classroom environment as a new challenge, and with imagination and participation, it can be adapted to meet the needs of the client needs.

At Quell we have taken the traditional method of sitting in front of a screen and talking and then blended it with the classroom and virtual world to engage and encourage.

If you would like to see how we at Quell have taken two of our popular courses (Lone Working / Dealing with Difficult People /Incidents) then visit us to find our more.

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Virtual Classroom Training

The benefits for your business in using Virtual Classroom Training is the ease of use, and flexibility it can offer. The training can be delivered to many staff members in any location and can also be quickly adapted to meet your needs. The use of Virtual Classroom Training removes your company’s requirements of setting up and arranging venues, catering and administration, these courses can also fit into your busy schedules and assist in delivering your training requirements.

Virtual Classroom Training:

Title:            Lone Working Awareness

Attendees:    Managers, Supervisors, Team Leaders and Staff

Duration:      2 hours, 30 minutes (approx.)

Overview:     This virtual classroom training is for individuals who regularly work alone (e.g. work off-site / travel/meeting).

It will focus on the key fundamentals/importance of personal safety when working alone, with ideas and recommendations.

On full attendance/completion attendees will be awarded an eCert and issued with a training booklet

Objectives:

• Introduction to Lone Working Awareness session, including an outline of Aims / Objectives – (10 minutes)
• Risks faced when Working Alone – (15 minutes)
• What is Lone Working (including reference to the Law) – (20 minutes)
• Preventative Measures to assist in managing lone working more effectively (i.e. Primary, Secondary & Tertiary Approaches) – (15 minutes)
• Lone Working Agreements – (15 minutes)
• Abuse, Threats & Assaults – (25 minutes)
• Signs of Inappropriate Behaviour you may encounter when Working Alone- (20 minutes)
• Personal Safety Methods & Suggestions – (20 minutes)
• Questions and Answer Session – (10 minutes)

 

Title:            Dealing with Difficult People / Incidents (Personal Safety)

Attendees:   Managers, Supervisors, Team Leaders and Staff.

Duration:      2 hours, 30 minutes (approx.)

Overview:     This virtual classroom training is for individuals who deal with challenging behaviour and risks of abuse, threats and assaults.

It will focus on the key fundamentals/importance of understanding risks and behaviours, enabling a decision to deal or safely vacate the location.

On full attendance/completion attendees will be awarded an eCert and issued with a training booklet

Objectives:

• Introduction to Dealing with Difficult People / Incidents session, including an outline of Aims / Objectives – (10 minutes)
• Types of Behaviours faced – (15 minutes)
• Dealing with People 100% – (20 minutes)
• Understanding Behaviour – (20 minutes)
• Definition of workplace Violence – (15 minutes)
• Dynamic Risk Assessment (DRA) – (25 minutes)
• Dealing with Difficult Incidents – (20 minutes)
• Effective Communication (Blocks) – (15 minutes)
• Questions and Answer Session – (10 minutes)

Want to find out more?

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