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We have created a video library focused on the prevention of workplace violence. We share our knowledge, expertise, insights and provide a flavour of the consultancy and training we deliver everyday to our clients.

These videos are shared to our Youtube channel. You can browse our videos below and subscribe to our channel so you don’t miss any!

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This channel is information around our core subject of "Workplace Violence" and looks at advice, ideas and solutions that may help you to reduce the risks and increase your personal safety.

Workplace Violence affects everything from retail, Hospitality, Travel, Housing and Public service employees, so why not take a few moments to look through our videos and see if they encourage you to take action to improve your own or your employee's safety.

Subscribe or visit our other social media pages to seek advice or guidence.

We look forward to seeing you on our social media platforms and remember to say "Hi"

Quell Training
Understanding any form of workplace violence is the best way to control the situation, threatening behaviour is nothing anyone wants to experience in the workplace, however, it does occur on more occasions than many may think. In this video, we give you insight into how we approach the subject and what we deliver to our attendees, but remember the subject of threat has a vast and wide method of delivery and we are just highlighting some of the key styles. Our Model: T - Tense H - Heated (Face) R - Rigid E - Engrossed (Eye Contact) A - Abusive to YOU T - Threat (Intentional) S - Space Invaded If you want to know more about how we at Quell approach the subject of workplace violence, then visit some of our links below. Use the links below to see how they can help you stay safe: Follow us at Linkedin: https://lnkd.in/eFjg2-W Watch us on YouTube: https://lnkd.in/geG8w8A Walksafe+ App: https://youtu.be/FqMVVjTuzys #quelltraining #workplaceviolence #workplaceviolenceprevention #walksafe
Recognising Threatening Behaviour - Workplace Violence
The subject of social media abuse, harassment, and stalking is rapidly growing within the workplace, however, you may be surprised to know it has been going on for years, but many organisations have taken the decision to either ignore it or deny it occurs to many of their staff. We cannot give you all the answers as the vastness of this real concern has a wide and varied risk, however, watch our thoughts on it, and hopefully, you will see you are not alone and must also not ignore people who just want to cause you to worry and anxiety. Remember: Doxxing (also spelled doxing) is the act of revealing someone's personal information online. Doxxing is a form of online harassment that means publicly exposing someone's real name, address, job, or other identifying data. Doxxing happens without a victim's consent, with the aim of humiliating or bullying a victim. Record, report and do not let them win ... See more of our videos below and visit our various social media platforms that concentrate on staff safety from workplace violence. Walksafe+ App: https://lnkd.in/enTGSKBC Stalking: https://lnkd.in/gQRrEQYT Follow us at Linkedin: https://lnkd.in/eFjg2-W Watch us on YouTube: https://lnkd.in/geG8w8A #quelltraining #workplaceviolence #workplaceviolenceprevention #walksafe #askforangela #safety #harrassment #stalking #socialmedia
Social Media Harassment - Personal Safety
It may be simple and a great idea, however, the number of people who rely solely on the torch on their phone soon realise in the event of an accident or incident would benefit from having something that can help them more than hinder the situation. We at Quell have put together a short video just highlighting why it is good to be prepared and have something in either your car, home, or office that "If" something happened it would serve the purpose and not have to rely on a mobile phone light, that let's face facts can be very futile and does not even give out a good amount of light. Please take just over 3 minutes to see our opinion on the importance of carrying a torch. See more of our videos and social media links below: NOCO Power Booster Plus GB40: https://youtu.be/62yY8DhUh74 Quell Training: https://quelltraining.com/ 7 Things to carry when alone: https://youtu.be/ek-Jm8Xd2E0 Follow us at Linkedin: https://lnkd.in/eFjg2-W Watch us on YouTube: https://lnkd.in/geG8w8A #quelltraining #workplaceviolence #workplaceviolenceprevention #personalsafety #loneworking #staysafe #loneworker #NOCO #torch
Importance of Carrying a Torch - Personal Safety Equipment
Ensuring staff safety is an essential part of being a manager or in a position of responsibility, however, it has been also known for some staff to stray off the path when at work and come under the bracket of missing, whether that was intentional or not is another question. The subject of staff missing has been discussed a lot lately and we have no doubt will continue as some staff have been known to laugh when they have been described as unaccountable. Missing staff is a serious matter and some take it for granted that they will be found or emergency services will be within them within a short period of time. This video is what we always call a conversation starter and ask you to think about what measures have you in place to protect your staff or are you confident to act quickly if it is identified that a member of staff is missing? Use the links below to see how they can help you stay safe: Follow us at Linkedin: https://lnkd.in/eFjg2-W Watch us on YouTube: https://lnkd.in/geG8w8A Walksafe+ App: https://youtu.be/FqMVVjTuzys StaySafe App: https://youtu.be/c274TMFMqaE #quelltraining #workplaceviolence #workplaceviolenceprevention #walksafe
Missing Staff - What you need to know
Remote Working is one of those subjects that is very popular in the workplace, because as the pandemic slowly diminishes many staff and organisations have seen the benefits and the quality of life change, however, some have not reflected on the risks that this can pose if not kept in check and every now and then assessing are you becoming complacent with your personal safety is important. In this video we just ask you to think has your personal safety dropped slightly and whether have you taken the time to check in or if speaking to someone else, are they safe as well? Below are some links we hope this will help you stay safe when you are alone working and away from both your workplace and colleagues. Follow us at Linkedin: https://lnkd.in/eFjg2-W Watch us on YouTube: https://lnkd.in/geG8w8A Walksafe+ App: h • WalkSafe + #quelltraining #workplaceviolence #workplaceviolenceprevention #walksafe #staysafe
Remote Working - Staff Safety
The whole hospitality sector has been affected by various things including the pandemic, the cost of living, and the recruitment of staff, however, the risks of workplace violence have always been present, especially within the night-time economy. This short video is just as we always say a conversation starter as we know telling companies what to do can push them further away from the risk or worse cut corners on certain key areas designed to keep staff safe while engaging with customers, guests, or visitors. Levels of risk within the hospitality sector do often change and also at times have certain key risks that are brought to the media's attention, however soon fade as other stories take priority. Take a few minutes to watch our video and see if it generates you thinking of areas of improvement or if it might even be a starting point to improve your overall approach to staff safety. Use the links below to see how they can help you stay safe: Ask for Angela (Personal Safety): https://youtu.be/RNGYgy8QAGI Follow us at Linkedin: https://lnkd.in/eFjg2-W Watch us on YouTube: https://lnkd.in/geG8w8A Walksafe+ App: https://youtu.be/FqMVVjTuzys Stalking: https://youtu.be/2cveFst0_cY #quelltraining #workplaceviolence #workplaceviolenceprevention #walksafe #hospitality
Hospitality and Security (Staff Safety)
The issue with CCTV sometimes is that it is either essential or has to be in place because it is written in the risk assessment, but every now and then we recommend that you assess whether it is having an impact on the staff safety? In this video, we always try to start a conversation on the various subjects associated with staff safety, and here at Quell we are constantly asked questions on lone working, personal safety, and other areas related to the overall well-being of staff. CCTV is an essential primary part of keeping staff safe when dealing with possible risks when in either retail or hospitality to mention a few, therefore if you have any questions or require any guidance please check out our other videos or follow us on our Linkedin page for news of incidents and occurrences. CCTV Procedures: https://youtu.be/wA-KFHZYLDQ Quell Training: https://quelltraining.com/ Follow us at Linkedin: https://lnkd.in/eFjg2-W Watch us on YouTube: https://lnkd.in/geG8w8A #quelltraining #workplaceviolence #workplaceviolenceprevention #personalsafety #loneworking #staysafe #loneworker #customerservice #customercare #aggression #aggressive #staysafety #cctv #cctvprocedures #theft #robbery #staffsafety
Why is CCTV so important? - Staff Safety
Carjacking has always been one of those subjects that do shock the average person, however, you may be interested to know it is something that not only occurs as an antisocial or individual criminal incident but is also linked to many serious and organized crime elements. Within this video, we as always try to generate a conversation about incidents/risks associated with staff safety, and recently we have been discussing the concerns of those who lone work on the road that is either delivering goods or working under the umbrella of support to clients. As previously discussed in our videos carjacking is a horrendous crime and can have a lasting effect on all staff, therefore, we ask you if interested to watch our video and see if it prompts you to consider this risk and see how you can devise a system to lower the risk or if the worse happens how to control the incident. If you want to know more about how we help organisations in all sectors improve staff safety and understand how workplace violence can disrupt a business, see more of our videos, and join us on our LinkedIn page. Carjacking - Personal Safety: https://youtu.be/Ewyq8AB_e5g Follow us at Linkedin: https://lnkd.in/eFjg2-W Watch us on YouTube: https://lnkd.in/geG8w8A #quelltraining #workplaceviolence #workplaceviolenceprevention #virtualclassroomtraining #elearning #personalsafety #loneworking #conflictmanagement #conflictresolution #physicalintervention #dealingwithdifficultpeople #dealingwithdifficultincidents #loneworkingdevices #staysafe #loneworker #carjacking
Carjacking - Staff Safety
We did a video last week on the subject of personal safety in respect of using the code of "Angela" and how you should consider using it. Through that, we then received a number of calls from organisations in the night-time economy asking us for some advice and we promised to make a video with some ideas ... so here it is. Every organisation, especially in the hospitality sector, has a genuine interest in the safety of its visitors, guests, and customers and with ideas for personal safety like the phrase/word "Angela" it is imperative that all staff are aware of not only its existence but how to react safely and ensure that not only the safety of the person is treated tactfully but also their own safety is taken into consideration. In this video, we have just given a few tips to start a conversation in your hotel, club, pub, or restaurant and think of clear actions to take if or even when something like this occurs on your premises. Use the links below to see how they can help you stay safe: Ask for Angela (Personal Safety): https://youtu.be/RNGYgy8QAGI Follow us at Linkedin: https://lnkd.in/eFjg2-W Watch us on YouTube: https://lnkd.in/geG8w8A Walksafe+ App: https://youtu.be/FqMVVjTuzys Stalking: https://youtu.be/2cveFst0_cY #quelltraining #workplaceviolence #workplaceviolenceprevention #walksafe #askforangela
Ask for Angela - An Organisational View
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