Quell Training

07980 942004 & 07968 014036

info@quelltraining.com

E-Learning
Free Consultation

Quell on Youtube

We have created a video library focused on the prevention of workplace violence. We share our knowledge, expertise, insights and provide a flavour of the consultancy and training we deliver everyday to our clients.

These videos are shared to our Youtube channel. You can browse our videos below and subscribe to our channel so you don’t miss any!

Subscribe to Quell’s YouTube Channel

Play Video

 

Quell Training

This channel is information around our core subject of "Workplace Violence" and looks at advice, ideas and solutions that may help you to reduce the risks and increase your personal safety.

Workplace Violence affects everything from retail, Hospitality, Travel, Housing and Public service employees, so why not take a few moments to look through our videos and see if they encourage you to take action to improve your own or your employee's safety.

Subscribe or visit our other social media pages to seek advice or guidence.

We look forward to seeing you on our social media platforms and remember to say "Hi"

Quell Training
The use of Personal Safety Apps or even the use of Lone Working Devices has evolved over the past few years and it is evident that some staff are reluctant to use these vital devices due to the App/Device being complicated or too much hassle. In this video, we here at Quell show you other accessories that might just help you stay safe and also cut a lot of the stress when having to carry such an App/Device. Personal Safety Apps/Devices are very important as they increase the level of safety and reduce the risk, however, it does not matter how good the device is if the staff member is not using it ... so if you need a little bit of guidance or want an App/Device provider recommended then contact us and we will help you promote the safety of your staff. See below for more links that can help you improve your own personal safety. Lone Working Apps: https://youtu.be/qO9N4Rut6Xw?si=DTJL-43rwwcHU3k4 Free Personal Safety Apps: https://youtu.be/ufiKh8uSlPA?si=gN6n7WeRz9-CY1om Quell Training: https://quelltraining.com/ Follow us at Linkedin: https://lnkd.in/eFjg2-W Watch us on YouTube: https://lnkd.in/geG8w8A #quelltraining #workplaceviolence #workplaceviolenceprevention #personalsafety #loneworking #staysafe #loneworker #apps
Accessories to Enhance your Personal Safety App
The subject of theft in retail is common to many and to some, they do not realise it can close business very quickly and we would ask you to watch this video and see if it triggers anything for you within the retail sector. Allowing individuals to openly steal from you is not going to benefit the company in the future as you are giving certain individuals the freedom to not only increase their own activity but to see the area you are in as also an environment to act illegally, therefore in time reducing the whole area to an area of a deprived and unprofitable. As always we ask you to take a few minutes and see how watching our videos can help you think of some ideas to improve staff safety and hopefully reduce crime. How to improve Retail Security: https://youtu.be/XiUEH7rndpM?si=oaU3j-gTMpzHKWfV Shoplifting: https://lnkd.in/ema_xS7A Lone Working Apps: https://lnkd.in/eB9yz7Y9 Follow us at Linkedin: https://lnkd.in/eFjg2-W​​​ Watch us on YouTube: https://bit.ly/3p9YAD6​​​ #quelltraining​​​ #workplaceviolence​​​ #workplaceviolenceprevention​​​ #personalsafety​​​ #loneworking​​​ #conflictmanagement​​​ #retail
Profit & Loss in Retail
Physically engaging with anyone holds risks, however, when it occurs in the workplace a lot more considerations/issues are brought into the incident. We here at Quell are asked frequently about the subject of training staff in the skills of physical contact and within this video we want to address a few of them questions. Training your staff to use selected physical skills on customers, guests or members of the public holds a high degree of risk from prosecution through to liable cases, therefore we ask you to remember to: 1. Risk Assessment 2. Procedures reflecting the skills 3. Select the right provider for your sector 4. Refresher Training The above are just a few ideas to help you keep safe and remember to follow our YouTube Channel or our LinkedIn page to learn more about the subject of workplace violence. #quelltraining​​​​ #workplaceviolence​​​​ #workplaceviolenceprevention​​​​ #personalsafety​​​​ #loneworking​​​​​​ #loneworkingdevices​​​​ #riskassessment​​​ #staysafe #walksafe
Physical Contact Advice (Staff Safety)
This is a newer version of a video we did over a year ago, however, it was asked if we could do another one with some other ideas on how / what to consider when using a safe zone. Safe Zones have been used by emergency services for many years and they are underrated by many, but from our experience, we know they work as we here in Quell use them and have actively encouraged our clients to put them in situ ... then when used in real-time they have proven vital in keeping staff safe. Below are some links that we hope can help you stay safe and see that doing something to improve your personal safety will benefit you if something occurs. Quell Videos: Lone Working Apps: https://lnkd.in/eB9yz7Y9 Being followed in a car: https://lnkd.in/eXznKv4g Being followed on foot: https://lnkd.in/ecM-P_62 WalkSafe+: https://lnkd.in/enTGSKBC Watch us on YouTube: https://lnkd.in/geG8w8A Linkedin Channel: https://lnkd.in/eRYvsVSC... #quelltraining​​​​ #workplaceviolence​​​​ #workplaceviolenceprevention​​​​ #personalsafety​​​​ #loneworking​​​​​​ #loneworkingdevices​​​​ #riskassessment​​​ #staysafe #walksafe
Safe Zone - Personal Safety
Any form of training can be a challenge for any organisation to get the right balance of training that staff will learn and value for money. You would have heard ourselves here at Quell highlighting that the training that just ticks a box does not benefit anyone as an incident and claim can cripple organisations plus destroy the careers of those responsible. Over the last few weeks, we have released a series of videos to help you understand that lone working can be correctly addressed and the right level of intervention when assessing and acquiring the correct equipment, will assist in staff wanting to read your procedures and finally attend the training that will help them to stay safe when alone. In this video, we highlight some points that are worth thinking about when you want to arrange the training and ideas of how to improve the training. See more of our videos and information on how to keep staff safe: Quell Training: https://quelltraining.com/ Follow us at Linkedin: https://lnkd.in/eFjg2-W Watch us on YouTube: https://lnkd.in/geG8w8A #quelltraining #workplaceviolence #workplaceviolenceprevention #personalsafety #loneworking #staysafe #loneworker #personalattackalarm #walksafe #walksafe+
Training In Lone Working
Writing procedures can be laborious if you do not know if the staff will abide by the guidance. However, if you follow the previous videos of conducting a risk assessment, then ensure you select the right equipment for those who work alone and ensure they meet their needs, then this stage can be relatively easy. Overall, the importance of writing a set of procedures that not only meets the legal requirements but also helps keep staff safe is something that anyone will feel proud about. Please watch this video for a few ideas and tips of what you should address and then add those little things that are bespoke to your sector. Remember some of the headings below: • Responsibilities • Specific Roles • Risks • Contact Details • Booking in/out Requirements • Equipment • Advice/Guidance (Parking, Driving, Meetings, Etc) Follow us at Linkedin: https://lnkd.in/eFjg2-W Watch us on YouTube: https://lnkd.in/geG8w8A #quelltraining #workplaceviolence #workplaceviolenceprevention #virtualclassroomtraining #elearning #personalsafety #loneworking #conflictmanagement #conflictresolution #dealingwithdifficultpeople #dealingwithdifficultincidents #loneworkingdevices #staysafe #loneworker
Procedures in Lone Working / Staff Safety
Equipment in Lone Working is very minimal in some people's minds as they say as long as I have a phone I will be ok ... However, with the growing incidents towards the lone worker, it is important for both the organisation and staff members to think about what can they either carry physically or within a vehicle to ensure that in the event of a problem, they are better looking at it, than looking for it. Within this video, we explain just a few things to consider why not take a few minutes and see if we make you realise that one thing can drastically reduce the risk or incident when you are alone. Visit our Quell YouTube Channel for more information or link with us at the Quell Training LinkedIn page to learn how we help organisations reduce risks by improving your staff safety. Follow us at Linkedin: https://lnkd.in/eFjg2-W Watch us on YouTube: https://lnkd.in/geG8w8A #quelltraining​​​ #workplaceviolence​​​ #workplaceviolenceprevention​​​ #personalsafety​​​ #loneworking​​​ ​​​​​ #loneworkingdevices​​​ #riskassessment​​ #staysafe
Equipment for Lone Working (Personal Safety)
Writing Risk Assessments can be a tedious job and some staff members only do them because of pressure from management in ensuring a series of boxes are ticked, inclusive of the relevant detail that can be missed due to probably the nominated individual not doing a thorough job, which in turn leads to other issues. This video might be a little harsh to some, however, from our experience here in Quell it is evident that from some of our visits and reviews, we have encountered the risks being missed and the wrong equipment issued to lone workers, and the procedures that might as well have been in alien language as nobody adhered or read them. We are going to release a video each week for the next month that will hopefully spark some interest in addressing their own lone workers and therefore reducing risks if anyone wants to take the time they will see that we are currently having a large spike in antisocial behavior that is affecting the lone working staff. If you want to know more about our approach to promoting staying safe from workplace violence and all its sub-subjects, then visit us at our social media sites below or visit us at Quell. Quell Training: https://quelltraining.com/ Follow us at Linkedin: https://lnkd.in/eFjg2-W Watch us on YouTube: https://lnkd.in/geG8w8A #quelltraining #workplaceviolence #workplaceviolenceprevention #personalsafety #loneworking #staysafe #loneworker #customerservice #customercare #aggression #aggressive #staysafety
Risk Assessments in Lone Working
@quelltraining The subject of Spiked, Spiking, or even Spike does ring true with someone that either knows someone or has been the victim of this stupid, disgraceful, or criminal act. We here at Quell some months back did highlight our concern working with our clients in the night-time economy the sudden rise of incidents around the spiking of drinks and even the incident relating to a needle being used, however, this form as highlighted in this video is another mode of both illegal and dangerous actions that can lead to something being far worse than just a laugh to some people. Staying safe even when away from work is paramount and we ask you to look at the video and see if any of our links below help keep you safe when out socialising in the Summer. Want to see more then follow the links below and stay safe: Walksafe: https://walksafe.io/ Spiking of your drink: https://youtu.be/GeI8MDrlhAE Quell Training: https://quelltraining.com/ Follow us at Linkedin: https://lnkd.in/eFjg2-W Watch us on YouTube: https://lnkd.in/geG8w8A #quelltraining #workplaceviolence #workplaceviolenceprevention #personalsafety #loneworking #staysafe #loneworker #personalattackalarm #walksafe #walksafe+
Vape Spiked - Personal Safety
Load More... Subscribe