Conflict & Resolution Skills training is still a relatively new field of study but the environment that a large number of people work within today means that it is becoming a valuable tool for individuals and organisations. Customer-facing organisations in particular are finding this training of immense benefit to their work-force as it better equips…[Read More]
Below is from one of our new clients, and we are pleased to show you how well our training is being received. Excellent course! Highly recommended! Organisations required to provide lone working and personal safety staff training should consider this course. The commitment from Quell to ensure they delivered a fully informed, up to date,…[Read More]
Does Conflict affect the way we live… …Of Course it does! A significant number of people will say that nothing triggers them and that they have the ‘patience of a Saint’! Well in fact admitting that small things set of a trigger in us that causes us to verbally or physically react to something…[Read More]
Bullying or Harassment Training, which one should we choose? The above question is something I get asked on a regular basis by new clients and it is always a topical subject as you might imagine. Why? Well when we say the word “Bullying” it sometimes creates the image of School and the playground and it…[Read More]
SIA Security Training Licence been revoked? Over the past week we have had quite a few people contact us at Quell and ask for advice on a letter they have received about having their licence revoked from the Security Industry Authority.
Physical Intervention Training in Northern Ireland (Upskilling Award) On Sunday I was delivering the new Door Supervisors Upskilling Award to 11 existing Door Supervisors and it was refreshing to see that once they realised that the new skills were effective and actually did what it said on the tin. (Physical Intervention)
Security Industry Authority announce more details about the Upskilling Door Supervisors Course. Public to benefit from better trained door supervisors 04 February 2013 The public will benefit from better trained door staff as new rules come into effect. From today [04 Feb], door supervisors renewing their Security Industry Authority licence will need to have…[Read More]
The Security Industry Authority have now put into place from today, the new criteria required for all Door Supervisors who do not have qualifications like Physical Intervention on their current licence and may require Upskilling Door Supervisors.
The Security Industry Authority have released more details about the inspections they are currently carrying out on Security Training Organisations. Remember if you are not properly trained by a reputable training organisation, and if they are found to be investigated for Malpractice, then your licence can be suspended.
Women’s Perception of Workplace Violence I work within the industry of “Workplace Violence” and when I mention that to people who ask me what I do, they sometimes immediately think because I am a woman that it is to do with “Domestic Violence”.