If you or one of your colleagues was involved in an incident would you know what to do? Workplace Violence specialists Quell have put together their Top 10 Tips for keeping safe at work:
Personal Safety Training in Northern Ireland is it being ignored? Personal safety training is not just something that should be put down to as a box to tick exercise, as it should be taken seriously if you or members of your staff have a recognised risk of physical harm.
Lone Worker Training (Booking In & Out) Booking in & out of work or when conducting off site visits has been labelled over the years as “BIG BROTHER” and with that has developed an attitude towards the task.
Dealing with Difficult People Training What kind of job do you think needs this type of training is? Well we can tell you at Quell a long list of jobs in the public, private and voluntary that actually does attend our training courses; however the problem we encounter from many staff is the admittance at…[Read More]
Lone Working Training: When Should I leave? To some your response to this question may be so simple, it may just roll off the tongue; maybe this is because you have attended a workshop on Lone Working Training.
Preventing workplace violence: Team Meetings Workplace Violence is not seeing a dramatic increase according to the HSE, but statistics show that nearly 46% of staff who have previously been assaulted are not reporting a second incident and personally I believe that is not a good sign.
Workplace Violence Courses: Triggers We all have had incidents when we have been working and someone says something to annoy us. This could be by a fellow member of staff or even outside the workplace e.g. member of public, customer or client, but one of the most frustrating comments or phrases that can make us…[Read More]
Dealing with Challenging Behaviour Training is now a priority….. This is something we at Quell have been discussing this year already as Dealing with Challenging Behaviour Training is now a priority for most organisations trying to prevent incidents of workplace violence. We have been actively working with organisations from the Public, Private and Community &…[Read More]
Safety Awareness Training The term ‘ Personal Safety Awareness Training ’ is another heading that recently appears to being put out there as another form of training, but realistically it is Personal Safety Training just with the word “Awareness” added. Personal Safety Training is a key area that any employer should…[Read More]
Recently when delivering a session on Lone Worker Training an attendee commented before I had even started my session that he did not need the training, as he had done the job for 20 years and all he needed to remember was if he got in a difficult situation was to have no witnesses! I…[Read More]