Flying away from aggressive behavior As the economy emerges from the financial crisis of 2008, people have more disposable income to work with. So as a result air travel is on the rise. With more and more people opting for a foreign holiday, naturally there will be an increased number of people making use of…[Read More]
Crisis Management Training in Ireland Over the years we have been delivering crisis management in Ireland in its various forms that relate to workplace violence, and recently more and more companies are requesting the training to be directed to their concerns instead of the run of the mill generic training that some have received over…[Read More]
Lone Worker Training (The Contingency Plan) We all like to think we have a contingency plan and especially an idea of how to deal with a problem or issue.
This is a simple phrase we come across from time to time in relation to the training we deliver. However, just because your organisation might think this form of training is only suited to customer facing organisations, you might be shocked to know a high degree of problems with aggressive behaviour can also be…[Read More]
Personal Safety Courses: Summertime is not the time to drop your guard The summer is fast approaching and I am sure like us you are hoping for hot sunny days that are stress free as the last thing anyone wants is hassle when the sun is shining! However from our experiences we have noticed that…[Read More]
This is a very serious subject and it should not be taken lightly as someone knowing your whereabouts is vital if something happens to you. We at Quell have carried out a lot of training for various organisations here in Northern Ireland on the subject of Lone Working, from establishing policies to implementing training directed…[Read More]
I want to train all my staff in Personal Safety Training incorporating how to fight off an armed attacker? This comment is a line that some of our new clients are using, as they have been told that it is the safest way to cover all the subjects of protecting your staff, with the…[Read More]
Managing Aggressive People Training: “What if it is Internal Staff?” This question was asked to us via our website question form and it highlights some of the pressures that are being witnessed within the workplace.
This is a question sent to us by one of our current public service clients, and it was because they had been inundated with requests from staff wanting either Conflict Management Training or Conflict Resolution Training; however they wished to know the difference.
Dealing with Aggressive Colleagues and Staff Training: Is it needed? Another question was asked to a member of the Quell team recently, when we were carrying out training in respect of Lone Working.