The SIA released a statement about withdrawing certificates from a centre that delivers SIA accredited qualifications and therefore stopping licence applications. to all those who have attended our workshops over they years should now realise that that is why we always put in strict measures to ensure incidents don’t happen like this one.
Read more on the link below:
SIA News Update: Certificates Withdrawn Amid Training Malpractice Allegations
Dealing with Aggressive Customers
Panorama recently did an insight into the world of Gambling within the UK, and apart from the excellent information around the subject of gambling addiction it did highlight the aggressive natures that can come with any addiction. Continue reading “Dealing with Aggressive Customers”
Security Courses for Door Supervisors (Physical Intervention)
Over the past month due to the rumours that the Door Supervisors will need to re-license with a physical intervention qualification in Feb 2013 has sparked an uptake in our 1-day upskilling package. Continue reading “Security Courses for Door Supervisors (Physical Intervention)”
Quell recently delivered training to staff within Land & Property Services. From the initial discussions with Quell until after the training was delivered, I was impressed with Quell’s attention to detail and their commitment to delivering what was required by LPS as the customer.
The trainer Will Holland was excellent in his ability to adapt the training to the specific issues LPS had identified. This meant the training was relevant and interesting for those attending. Those attending the training enjoyed the interaction and the role plays helped to highlight potential pitfalls and solutions for LPS Staff.
I would definitely recommend Quell as a provider for the SAFERwork Train The Tutor Programme
Andy Clement, Training Manager
Land & Property Services
Dealing with Difficult and Aggressive People Courses in Dublin
Quell recently delivered, in partnership with Irish Council for Social Housing, further courses for their members in Dealing with Difficult and Aggressive People in Dublin. Continue reading “Dealing with Difficult and Aggressive People Courses in Dublin”
Conflict Management Training for the Housing Sector
Quell has again delivered a well received workshop on Conflict Management for the Housing Sector, our experience and understanding of their needs has again proven to be successful as the feedback and interest in future workshops is evident. Continue reading “Conflict Management Training for the Housing Sector”
Quell recently delivered training to Craigavon Child Contact Centre to staff and volunteers. The content and delivery of the training was second to none and very well received by all. Continue reading “Craigavon Child Contact Centre”
The Security Industry Authority have released a press release warning all new potential Door Supervisors of falling into the trap of being scammed. Continue reading “Security Industry Authority Important Announcement for New Door Supervisors”
Dealing with Difficult and Aggressive People Workshop: 20 September 2012
Quell delivered another open workshop which focused on “Dealing with Difficult and Aggressive People” in the Ramada Encore, Belfast, on the 20 September 2012. It was specifically designed to help all attendees find practical and realistic solutions when faced with different levels of aggression. Continue reading “Dealing with Difficult and Aggressive People Workshop: 20 September 2012”
Bill Butler the Boss of the Security Industry Authority has warned about ignoring the subject of Physical Intervention Training, and the importance of recognising its importance in the licensed trade. Continue reading “Physical Intervention Training News”
