When Do I Stop worrying about Personal Safety This subject was discussed with me and a colleague just recently after I was involved in what can be termed as a minor incident on my return North from Dublin.
Personal Safety Training (Stalking) Recently we received a request for personal safety training, but to also include concerns staff had with the subject of stalking. On first listening to the request everyone in the team did think the worst case scenario, however when we met the clients and staff it was apparent that this was…[Read More]
Antisocial Behaviour: Personal Safety Training We all know that a week does not go by when you hear the subject of anti social behaviour being mentioned, whether it is through a story from the media of an assault or damage of building or monument, right through to a politician with his version of how…[Read More]
Lone Working Training: Have you ever assessed yourself The above question is asking you if you have ever done or not done a quick assessment on yourself when lone working. What do I mean in this context, well what I am asking you to do is at point during your day, ask yourself the…[Read More]
By Ricky Thompson New statistics show the shock extent of physical attacks on Northern Ireland’s traffic wardens. Downtown Radio & Cool FM can reveal today that more than 60 assaults have taken place over the last five years. One incident included a case of assault with intent to cause serious harm. But there were also…[Read More]
Dealing with Difficult Situations Courses The subject of dealing with difficult situations is always a sensitive subject for many different industries and especially those who may have to work alone. As we draw closer into 2014 some of us may let our own personal safety slide a little and worse even forget about our responsibilities…[Read More]
Dealing with Aggressive Behaviour: Antisocial Behaviour At Quell we come across a lot of requests from different organisation in all sectors, and recently we were approached by community/voluntary organisations to help them design a specific package around Dealing with Aggressive Behaviour in relation to Antisocial Behaviour.
This question was sent to us via our company website? So we think either something has happened or the subject has been raised by a member of staff.
I was recently delivering a training session and one of my attendees asked the class this question, to which everyone replied “Yes”, but I wanted to explore the question more and see if we could identify examples.
Does Telephone Conflict Training Work We all use the telephone more than ever for both personal and professional use, but within many organisations answering or dealing with business over the telephone can be a very stressful thing, and especially for people who have to deal with a high degree of abuse that sometimes does…[Read More]