Personal Safety Courses: Summertime is not the time to drop your guard The summer is fast approaching and I am sure like us you are hoping for hot sunny days that are stress free as the last thing anyone wants is hassle when the sun is shining! However from our experiences we have noticed that…[Read More]
This is a very serious subject and it should not be taken lightly as someone knowing your whereabouts is vital if something happens to you. We at Quell have carried out a lot of training for various organisations here in Northern Ireland on the subject of Lone Working, from establishing policies to implementing training directed…[Read More]
We have been recently asked again about Lone Worker Training. The people asking the question are not asking for the sake of asking, but are actually concerned in the sense that they may not be protecting themselves or their staff in the event of an incident by not doing any form Lone Worker Training. When…[Read More]
Risk Assessing of Staff in Workplace Violence Should I carryout Risk Assessing of Staff in Workplace Violence or wait to see what may or may not happen?
Managing Aggressive People Training: “What if it is Internal Staff?” This question was asked to us via our website question form and it highlights some of the pressures that are being witnessed within the workplace.
Physical Intervention Courses: When is it needed? We at Quell receive enquires every week for our tailored courses in respect of Personal Safety, Lone Working or Conflict Management and after a discussion with one of the Quell team they do ask if we feel they may need a physical skill as well to help staff…[Read More]
How do I make my reception safer for my staff? Risk Assessment This question came through our website yesterday and for us to answer is difficult but not impossible, but it does also tell us that some members of staff are realising that they may need to make adjustments to ensure their staff are…[Read More]
Crisis Management or Physical Intervention? We often get asked about our training and again it does border on the fringes of confusion when there are so many different terms for so many different types of delivery.
Dealing with Aggressive Colleagues and Staff Training: Is it needed? Another question was asked to a member of the Quell team recently, when we were carrying out training in respect of Lone Working.
Dealing with Aggression Training Nobody likes to openly admit that they are faced with aggression or that they are unable to cope with incidents, or need to consider dealing with aggression training, but some members of staff have become a little distracted from the fact that sometimes they can be in a situation where their…[Read More]